Cancel or Reschedule?

All changes must be made at least 12 hours before your scheduled time. 
You will need to call the Testing Center to make any changes after that time.

  1. Click the My Account/ My Exams/ My History tab at the top of this page.
  2. Enter the email address you used to initially schedule your exam.
  3. Click the Continue button underneath the email field.
  4. In a few minutes, you'll receive an email link which is valid for 90 minutes.
  5. Click the link from the email received.
  6. A new window will open with your registration history.
  7. Click the Cancel or Reschedule link.
  8. A calendar will appear with the available dates for rescheduling purposes.
  9. Click the date and time to reschedule.
  10. After you have completed the steps above, you will receive a confirmation email notifying you of the new test date.