How to Reschedule an Exam

How to Reschedule Your Exam at least 24 hours in advance
(You cannot cancel or reschedule your exam once you are within 24 hrs of your appointment)

1. Click the My Account/ My Exams/ My History tab at the top of this page.
2. Enter the email address you used to initially schedule your exam.
3. Click the Continue button underneath the email field.
4. In a few minutes, you'll receive an email link which is valid for 90 minutes.
5. Click the link from the email received.
6. A new window will open with your registration history.
7. Click the Reschedule link.
8. A calendar will appear with the available dates for rescheduling purposes.
9. Click the date and time to reschedule.
10. After you have completed the step above, you will receive a confirmation email notifying you of the new test date.